FAQ

Processing takes up to 2-7 business days (not all orders, just in case some things are out stock we like to give extra days just to be SURE.) Priority shipping takes 2-3 days with USPS.

After receiving tracking email, the shipping activity will become available after 24hrs.

NO REFUNDS EXCHANGE OR STORE CREDIT ONLY.

Yes but you must call IMMEDIATELY after the order is placed, after 24hrs NO because we strive to process/ship orders out as soon as possible PLEASE SHIP TO AN ACTUAL ADDRESS, AS WE DO NOT SHIP TO P.O BOXES and Please remember it is imperative to read all policies before checking out.

Yes, because the hair is also ethnic it blends well with African American hair. See it here blended on a client:

Wefted hair is hair used for weaving. It is sewn or bonded (with special bonding glue) into a track/braid ready for the weaving process. A weft looks like a curtain or hair stitched together along the top.

Yes. Our wefts are reinforced and made by a machine. They can be cut without unraveling. We do not suggest cutting our weft.

Any hair that has been manufacture to be stitched on a weft is entitled to experience minimum shedding which is absolutely normal. Minimum shedding meaning (the hair will be never have a noticeable or drastic decrease in its density or volume. However, proper maintenance is extremely important and advised.

We suggest Length 14-16"Inches - You Need 2 bundles Or More, Lengths 18-24"Lengths You Need 3 bundles Or More, Lengths 26-30" You Need 4 bundles or More, and 30"-Up"-5 bundles or More.

Each bundle is weighted between 3.2-3.5oz.

Virgin Hair is first weighted 3.2-3.5oz and hand sewed on a weft, so the wefts will be different between each bundle.

Very! The wind could blow; someone could touch your hair, swim, sauna, and spa. It is incredible and the hair is as light as a feather, no one will even know you have hair extensions.

Yes, this is 100% virgin human hair that is not processed in any way. So you can color the hair, once virgin hair is treated in any way, it is no longer virgin, and therefore we recommend that you color or process your Brazilian hair by a professional.

Yes, Anytime you bleach hair to #613 Platinum Blonde that hair will be fragile and easier to break off due to the hair bonds being broken. Platinum Blonde Hair will require daily hydrating of Argan Oil and Washed Weekly with some Hydrating Shampoo and Conditioner.

We advise that you comb your hair every morning. Gently brush your hair from the ends towards your scalp. Starting from the ends keeps the pressure off the weft area and is a good way to maintain the longevity of the extensions.

Treat this hair like your own hair. Use good quality shampoo and conditioning products. Conditioning your hair is very important to keep it soft and manageable. We recommend using a deep conditioner on your virgin hair once per week, but avoid using oil or heavy styling products.

You must NEVER sleep on wet hair. Sleeping on wet hair is known to matte hair that makes it very difficult to keep the hair the way you want. Just make sure your hair is completely dry before you go to sleep and you shouldn’t have anything to worry about. Rolling your hair in rods at night will maintain your curls and limit the amount of heat you have to use on your hair daily.

Yes schedule your re-attachment service appointments every 3-6 weeks.

You may go swimming in pools and hot tubs. We recommend braiding your hair or pulling it up into a ponytail before swimming to keep your hair from tangling. It is best to wash your hair right after swimming. Add a spray in conditioner after swimming.

As often as you like.

This hair can last for a very long time depending on how you maintain it. Treat it like your own hair and take good care of it and it will last longer. Depending on maintenance, hair will last 2 -4 years .

“Virgin” meaning guaranteed to be unprocessed, free of any hair color or chemicals; retaining all cuticles in its original healthy state. “Remy” meaning all cuticles of the hair are guaranteed to be in the same direction. This means no more hair tangling problems.

***Virgin Hair is the most luxurious hair extension on the market. Each bundle can vary slightly in texture and wave pattern since it comes from different donors. NO two bundles are exactly the same.***

• Caring for Virgin Hair is no different from caring for your natural hair. Our Virgin Hair is the closest you will find to your natural hair. hen... Let your bundles (hangdry) or Lay flat to air dry. Now you ready to install.

1. use sulfate FREE shampoo and conditioner (Products that contain sulfate are very damaging and extremely drying to the hair.)

2. use moisturizing and hydrating products

3. use a shampoo with oil In it such as "argan oil" "Moroccan oil" "keratin oil"